Overcoming Epson Firmware Updates: Sublimation Ink Compatibility Solutions

Question:

After a recent firmware update on my Epson Workforce 7310, my printer no longer recognizes the chips I use with sublimation ink. Will a download program work to resolve this issue?

Answer:

When a firmware update causes your printer to reject third-party chips, it can be a real headache. Luckily, there are three primary solutions to resolve this issue:

  1. Use Genuine Epson Cartridges
    One way to bypass this issue is to purchase genuine Epson cartridges and fill them with your sublimation ink. Epson firmware updates often block third-party chips but always recognize their own OEM cartridges. While this option may be more expensive, it ensures compatibility without additional modifications.

  2. Downgrade the Firmware
    You can reverse the firmware update by downgrading your printer’s firmware to an earlier version. This process requires special software and is a common solution when a firmware update restricts third-party compatibility. Detailed instructions and tools for firmware downgrades can often be found online or in printer modification communities.

  3. Convert to a Chipless Printer
    Turning your printer into a chipless printer is another effective solution. Chipless firmware disables the printer's reliance on cartridge chips entirely, allowing you to use any ink and cartridges without restriction. We have a step-by-step guide available on our YouTube channel (https://youtube.com/@bchtechnologies) that explains this process in detail.

Additional Information

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Unfortunately, we're unable to provide remote troubleshooting or support for printer repairs. However, we offer an in-person evaluation and repair service through our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis, so there may be a wait before we can assess your printer.

If you prefer a DIY approach, we highly recommend visiting our YouTube channel homepage (https://youtube.com/@bchtechnologies) and using the search function to explore our library of tutorials. With over nine years of videos, it’s a helpful resource for troubleshooting and technical tips.