How to Repair or Recycle Your Printer: Best Options for an HP OfficeJet 9015

Question:

While attempting to repair my HP OfficeJet 9015 printer scanner, I watched your YouTube videos, but I determined I lack the skills to fix the printhead problems. My husband ultimately purchased a replacement printer, but I would love to salvage this printer rather than allow it to become electronic waste since it functioned perfectly well before these malfunctions.

It does sound expensive to replace this printhead! We are debating whether to use our state’s electronic waste program or Best Buy’s recycling service. However, I’d instead find someone skilled to repair it or use it for parts. We live in New Jersey.

Can you ship the printer to me? Do you have any tips on finding a local repair technician?

Answer:

How to Search for a Printer Repair Specialist

In New Jersey, you may use Google Maps and search "Printer Repair" to find a local technician. Many businesses focus on printer repairs and can repair the printhead or at least salvage usable parts. Here are a few other paths to consider:

• Local Computer and Printer Repair Shops – Look for small electronics repair shops in your area.
• Office Supply Stores – Some, such as Staples or Office Depot, will do repairs.
• Craigslist & Facebook Marketplace – You can search the area for repair technicians advertising their services.
• Community Forums—The websites Nextdoor and Reddit’s r/printers subreddit might be able to connect you with someone who repairs HP printers.

Selling or Donating the Printers for Parts

If you can’t repair the machine, you might sell or donate it for parts. Since the problem is in the printhead, label the printer "For Parts Only." Popular platforms include:

• eBay (https://www.ebay.com/)
• Facebook Marketplace (https://www.facebook.com/marketplace/)
• Local Buy/Sell/Trade Groups – Many communities have Facebook groups you can post used electronics to.
• Recycling Your HP Printer

If you can’t repair or sell your printer, HP has a recycling program that allows you to send in your printer for responsible disposal. You go to HP’s Product Recycling Program (https://www.hp.com/us-en/sustainable-impact/planet-product-recycling.html) on its website, and you complete an online form. HP will send a UPS or FedEx label you can use to send your printer at no cost.

Other recycling possibilities include:

• Best Buy and OfficeMax: These retailers will recycle old printers and may even give you store credit.
• Your State’s E-Waste Program – Many states have electronic waste recycling initiatives. You can visit your local government’s website for drop-off locations.
• County Whitegoods Facilities – Most areas have electronic and large appliance recycling centers. Googling “electronics recycling near me” can help.

Can You Send It to BCH Technologies?

We do not currently repair printers that have been shipped. The diagnostic delivery and repair service—only possible via our local facility (BCH Printer Repair Service (https://bchtechnologies.com/printer-repair-service))—is very in demand and performed on a first-come, first-served basis, so it may take several weeks to schedule a drop-off. Our services include printer repair or part replacement and detailed instructions on what to do next.

That said, our repair prices may not always be the cheapest option. We promote DIT (Do It Together) and have a wealth of troubleshooting videos on our YouTube channel (https://youtube.com/@bchtechnologies). Explore our channel’s homepage and use the search functionality to find a particular repair guide. This field generates a lot of questions each day, and it can be hard to remember every single video we have done in over nine years! Finding the most relevant content available on YouTube is best accomplished with YouTube’s search tool. (YouTube might even recommend other useful videos from multiple experts.)

Thank you for contacting us again! Thank you for your support, and we hope this will help you for making the best decision for your HP OfficeJet 9015. We will be happy to assist you if you have more questions!