How to Fix Flashing Paper and Ink Lights on the Epson 2200 Printer

Question:
I still use several Epson 2200 printers for fine art printing, but a couple of them are no longer running. When I turn them on, both the paper and all ink lights flash at the end of startup. I brought them to an Epson repair facility, but they couldn't fix the issue since new parts are no longer available. I suspect it could be a displaced paper sensor, as both printers show the same error. What could be causing this, and how can I fix it?

Answer:

Now, regarding your Epson 2200 units showing both the flashing paper light and all ink lights, this typically indicates a general error condition. These simultaneous flashes can point to several hardware issues-often related to the paper feed system, carriage assembly, or one of the sensors not initializing properly during startup. Since you suspect a paper sensor issue and both printers exhibit the same behavior, that's an excellent starting point. Let's go through a few steps and diagnostic tools you can use.

1. Use the Epson Adjustment Program to Identify the Exact Error Code

The Epson Adjustment Program (sometimes referred to as "Service Utility" or "Service Mode") is the most accurate way to pinpoint what's wrong. Here's how to use it:

1. Open the Adjustment Program and select your printer's USB port from the dropdown list. Make sure the printer is powered on and recognized.

2. Choose Particular Adjustment Mode from the main menu.

3. Scroll down and select Printer Information Check.

4. Click Check, and you'll see a list of recent error logs. The most recent one will appear at the top as Error Number 1.

This tool shows the printer's internal error codes-the same ones that Epson technicians use. Once you have the code, you can look it up to see the meaning. To interpret these codes, search "BCH Epson Error" on Google. That will take you to our BCH Technologies page explaining Epson's Triple Secret Error Codes and their corresponding fixes.

For a quick demonstration, you can also watch this short walkthrough video on our channel: How to Read Epson Error Codes (https://youtube.com/shorts/FPZzpyYuZLE).

2. Common Causes of the Dual Flashing Error

Although the specific error code will give you the definitive answer, here are some of the most common causes for this behavior on the Epson 2200:

• Paper Feed Sensor (APG Sensor) Misalignment: This sensor detects paper presence and loading position. If displaced or dirty, it can cause a false error at the end of startup. Clean the sensor with compressed air or a lint-free cloth dampened with alcohol.

• Carriage Encoder Strip Contamination: Dust or dried ink on the clear encoder strip can interfere with the printhead's positioning system, leading to general hardware errors. Gently wipe the strip using alcohol and a microfiber cloth.

• Waste Ink Pad Overflow Flag: Even if the printer hasn't printed much recently, the firmware might think the waste ink pad counter is full. The Adjustment Program can reset this under the "Waste Ink Pad Counter" option.

• Mainboard or Power Supply Fluctuations: For printers that have been stored long-term, capacitors on the mainboard may degrade, causing voltage instability that results in startup errors.

3. Accessing the Adjustment Program

The Adjustment Program is typically distributed to Epson service technicians but may be available online through printer repair communities or DTF printer sellers. Search for "Epson 2200 Adjustment Program download" and ensure it's compatible with your Windows version. When using the program, run it in administrator mode to avoid communication errors with the printer.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis, so it may take a few weeks before we can schedule a drop-off. Our services are structured to repair either full printers or specific parts, with detailed instructions on how to proceed. However, we understand our pricing might not be the lowest, so we highly recommend beginning with self-help via online research. You can start by exploring our YouTube channel (https://youtube.com/@bchtechnologies) and using the search icon next to "About" to locate specific repair videos. I receive dozens of inquiries daily and may not recall each one immediately, but using YouTube's built-in search is the fastest way to find what you need.

Thank you again for contacting BCH Technologies. We truly appreciate your patience and dedication to keeping classic Epson printers like the 2200 in working condition. Your continued support inspires us to keep sharing reliable printer repair insights with the community.