How to Fix Epson XP-7100 Magenta Printing Issues and Waste Ink Pad Error

Customer Question:

I have an Epson XP-7100 printer that suddenly stopped printing magenta after I installed a new cartridge. I ran the printer’s maintenance program, but it didn’t resolve the issue. Now, the waste ink pad is also showing as full. I’m considering using this BCH unclogging combo kit [https://bchtechnologies.com/products/unclogging-combo-kit-for-epson-printhead-xp-15000-xp-6000-dtf-dtg-maxstrength-cleaning-solution-with-adapter-2?variant=50035754565939]. Will it work for my printer model? Also, do you offer any solutions for resetting or replacing the waste ink pad?

Answer:

1. Magenta Not Printing After Cartridge Replacement

This is a common issue, especially with Epson printers like the XP-7100. Here's what's likely going on:

• Air Bubbles or Clogged Nozzles: When installing a new cartridge, air may get trapped inside the ink system, or the magenta nozzles might already be clogged.

• Weak Priming Cycle: The built-in maintenance cycle (nozzle check and head cleaning) often isn’t strong enough to clear blockages caused by dried ink or trapped air.

• Printhead-Specific Issue: The XP-7100 utilizes a PrecisionCore printhead, similar to those found in the XP-6000 and XP-15000, which means it’s compatible with many universal cleaning methods.

Recommended Solution:
The BCH Unclogging Combo Kit [https://bchtechnologies.com/products/unclogging-combo-kit-for-epson-printhead-xp-15000-xp-6000-dtf-dtg-maxstrength-cleaning-solution-with-adapter-2?variant=50035754565939] is indeed compatible with your Epson XP-7100. Since it shares the same printhead design as the XP-6000 and XP-15000, the adapter and solution included in the kit should work effectively. Follow the included instructions carefully, especially the steps involving manual flushing, to push the cleaning solution through the magenta channel and clear blockages.

2. Waste Ink Pad Full Warning (Service Required Error)

When your printer displays a warning like “Ink Pad is at the End of Its Service Life,” it means the internal waste ink pads (which absorb excess ink during cleaning cycles) have reached their programmed limit. Although the pads may still have physical capacity, the firmware prevents you from using the printer without a reset.

Solution Recommendation:
Unfortunately, we do not currently sell a reset key or software for resolving the XP-7100 waste ink pad issue. However, you can visit WIC Support [https://wic.support]—a trusted third-party provider of reset utilities for Epson printers. They may offer a compatible reset utility (WIC Reset Utility) for your model, and often provide pay-per-use reset keys that will clear the error and restore functionality.

Important Note on Physical Pad Replacement

Even after resetting the counter, keep in mind that the physical waste ink pad is likely saturated. It should be replaced, or an external waste ink tank should be installed to prevent ink from overflowing inside your printer. If you're comfortable with printer disassembly, DIY tutorials are available online, or you can consult a repair technician.

Repair Service and Self-Help Support

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Therefore, we're unable to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility [https://bchtechnologies.com/printer-repair-service]. Given the high demand, we operate on a first-come, first-served basis. Therefore, it may take a few weeks before we can arrange for your printer to drop it off. Our services are structured to repair either the whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage [https://youtube.com/@bchtechnologies]. Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be the most efficient approach. Additionally, YouTube may suggest relevant videos from other channels that can assist you.

Thank you again for contacting us and for your continued support of BCH Technologies. We hope this answer brings you closer to a solution and encourages you to explore our self-help content [https://youtube.com/@bchtechnologies] and services. Let us know if you have any more questions!