How to Fix Epson XP-15000 Error 0052 and 0053 After Motherboard Replacement

Question:

I recently installed a new motherboard on my Epson XP-15000, and initially, everything worked fine—thank you for the fix. However, when I powered it back on, I started getting Error 0052 and Error 0053. I read that these might be related to alignment issues. I tried cleaning the printhead ribbon with some alcohol on a paper towel, but after that, the printhead started acting erratically. Now, I’m getting messages about a paper feed problem. I’ve attached a video showing what’s going on. Do you know what could be causing this and how to fix it?

Answer:

Error 0052 – PF Encoder Reading Failure

This error typically occurs when the printer can’t read the Paper Feed (PF) Encoder correctly. Here are the most likely causes:

1. Contamination on the PF Encoder Scale:
   Dust, ink, or even cleaning residue on the encoder strip or disc can prevent accurate readings.

2. Skewed or Damaged PF Encoder Flat Flex Cable (FFC):
   If the cable is not seated properly or damaged during installation, communication may fail.

3. Faulty PF Encoder Sensor:
   If the sensor itself is defective, it can’t read the encoder strip.

4. Faulty PF Motor Driver or Mainboard Failure:
   Since you recently replaced the motherboard, this is worth checking. Confirm that all cables are properly connected—particularly Sub Board CN19 and Mainboard CN902.

Recommended Fixes for Error 0052:

• Carefully clean the PF Encoder Scale using a lint-free cloth and isopropyl alcohol.

• Inspect the FFC cable for damage or misalignment. Re-seat it if needed.

• Test or replace the PF Encoder Sensor.

• Confirm the encoder disc is properly spring-loaded and seated on the rod.

⚙️ Error 0053 – Paper Feed Failure Due to Obstruction

This error is commonly triggered when the paper feed is mechanically interrupted. It can also occur due to misreadings from the encoder system or printhead movement issues.

Possible causes include:

1. Jammed Paper or Foreign Objects:
   Even small scraps of paper in the feed path can stop movement and trigger this error.

2. Mechanical Overload or Gear Failure:
   Check for broken teeth on the wheel train or belt slippage.

3. PF Timing Belt Issues:
   If the belt has jumped, frayed, or become loose, it can disrupt feed movement.

4. Contaminated or Faulty Encoder Components:
   Same as with 0052—encoder strip, FFC cable, or the sensor may be involved.

5. Miscommunication Due to Printhead Cleaning:
   Since you cleaned the carriage ribbon (CR) cable with alcohol, it’s possible that either the CR belt or CR encoder sensor was affected. If the CR system can't track the printhead’s location accurately, it can mistakenly report a paper jam or obstruction.

Suggested Fixes for Error 0053:

• Remove any debris from the paper path.

• Inspect and clean the PF Encoder Scale.

• Check the PF Timing Belt and gear train for wear or misalignment.

• Reseat and inspect the PF Encoder FFC.

• Verify cable connections on Sub Board CN19 and Mainboard CN902.

• If the CR belt or sensor was affected during cleaning, inspect the carriage mechanism and confirm it moves smoothly.

Dealing with PF Encoder and CR Sensor issues requires precision, and because these components are delicate, it’s not always a quick fix. In some cases, multiple overlapping issues can arise after a motherboard replacement, especially if ribbon cables were stressed, connectors weren’t fully seated, or sensors were shifted slightly.

Printer repair is often a hands-on process that can’t always be diagnosed remotely. For this reason, we don’t offer one-on-one repair troubleshooting via email or phone. However, we do provide an in-person repair and diagnostic service (https://bchtechnologies.com/printer-repair-service) at our North Carolina facility. Due to high demand, turnaround is on a first-come, first-served basis, and it may take a few weeks for intake. We service both full machines and individual components. While our repair rates may not be the most affordable option, we highly encourage users to try DIY solutions when possible. Visit our YouTube channel (https://youtube.com/@bchtechnologies) and use the search icon next to the "About" tab to find relevant tutorials. With over nine years of content, there's a good chance we—or another helpful creator—have addressed your issue in a video.

Thanks again for trusting us with your technical questions and for being part of the BCH community. We hope you get your XP-15000 back to full working order soon!