Epson SureColor F570 Printing Blank Pages After Power Cleaning - Causes & Fixes

Question:
After performing a power cleaning on an Epson SureColor F570, the printer began producing completely blank pages. Multiple cleanings have been attempted, but there is still no ink output. What could be causing this, and how can it be fixed?

Answer

1. Verify That the Printhead Is Not Clogged

Even if a power cleaning has been completed, the printhead may still not be delivering ink properly. Before deeper diagnostics:

A. Observe the Waste Ink Tube During Cleaning

Run a standard cleaning cycle and check whether ink flows through the waste line.

• If ink is flowing: the head is attempting to prime, but ink may not be reaching the nozzles.

• If no ink moves: the printhead may not be primed, may be incorrectly parked, or the capping station may not be sealing.

2. Perform a Proper Park & Prime Procedure

This step is critical for F570 printers, especially those converted to or used with thicker inks (like DTF formulations).

A. Park the Printhead

Turn the printer on, and allow the printhead to settle naturally onto the capping station. With this model, it is safe to let it park while powered.

B. Connect a Priming Syringe

Attach a syringe with tubing to the waste line of the capping station.

C. Begin the Priming Pull

• Start by drawing 4-6 ml from the line.

• You should feel slight resistance.

• If you draw only air, two issues are likely:

  • The printhead is not sealed/parked correctly, or

  • The capping station gasket is leaking.

D. Understand the Resistance

• If you feel complete blockage and cannot pull anything, the capping station itself may be clogged, preventing priming.

• If you hear a crinkling sound (membrane in the damper flexing), it usually means the nozzles are opening.

E. Finalize the Prime

Slowly draw up to the 2 ml mark, ensuring the black plunger surpasses the 2 ml line, then hold for 10 seconds to stabilize internal pressure.

F. Cleaning Protocol After Priming

• Perform a regular cleaning, NOT a strong cleaning.

• Avoid repeated back-to-back cleanings.

• Allow at least 12 hours of rest before running additional strong cleaning cycles-over-cleaning can overheat or damage the printhead.

After these steps, you should have a strong indication of whether the printhead is clogged or if another issue is present.

3. If the Printer Still Prints Blank: Electrical Failures

When nozzles are not firing despite confirmed ink flow and proper priming, electrical components may be at fault.

A. Check the Printhead Fuse

Fuses on the mainboard protect the head circuitry. If a fuse is blown, the head cannot activate nozzles and will output blank prints-even if it is mechanically healthy.

B. Inspect the Printhead Driver Chip

The printhead driver IC is responsible for delivering firing signals. A failed IC produces the same symptoms as a dead printhead.

➤ These checks require electronic experience. If you are not familiar with board-level diagnostics, please bring it to a professional.

C. Printhead Model Information

The Epson SureColor F570 uses the FA36021 / FA36001 printhead.
This same head is also used in:

• Epson T3180

• Epson SureColor F500 / F501 / F570

• Epson SureColor T2100 / T2170

• Epson SureColor T3100 / T3100N / T3170 / T3180

• Epson SureColor T5100 / T5170

If testing confirms the printhead is electrically faulty, replacement is often the only solution.

D. If Providing Info to a Technician

The mainboard contains the printhead driver chip and MOSFETs that support head firing. These are common failure points. You may pass this information to your repair technician for a faster diagnosis.

4. Support & Additional Guidance

Dealing with printer issues usually requires direct hands-on evaluation, so we are unable to provide remote troubleshooting or repair support beyond suggestions like those above. We do offer in-person diagnostics through our local repair facility found here: Printer Repair Service (https://bchtechnologies.com/printer-repair-service).
Due to high demand, repairs operate on a first-come, first-served basis, and it may take a few weeks before we can check in your machine. We repair full printers as well as individual components, and we provide clear steps for bringing in your unit. However, our services are not the most budget-friendly, so we always encourage users to explore self-help options through online research.

A great place to start is YouTube-especially our own channel at BCH Technologies (https://youtube.com/@bchtechnologies). Use the search icon next to the "About" tab to look for videos by model or issue. With nine years of video content, it's hard for us to remember every tutorial, but YouTube's search engine will help you quickly locate relevant guides-including helpful videos from other creators.

Thank you again for reaching out and for your patience. We truly appreciate your continued support of BCH Technologies. If you have further details or follow-up questions, feel free to contact us anytime.