Epson Printer Stuck in "Printer Mode Set Jig" Error - Causes and Fixes

Question:
My Epson printer shows the error message "#1 Solution: Epson Stuck in Printer Mode Set Jig - Push [OK] BT." Previously, I was able to fix this issue with the method you showed, but now it no longer works. It seems the printer updated itself again. Do you have any advice?

Answer:

The "Set Jig" error usually points to a corrupted EEPROM, which is the chip where your printer's firmware is stored. Let me explain a bit about what's happening and the options you have for fixing it:

Why the Set Jig Error Appears

  • In Epson's factory, the Set Jig mode is used for testing printers before all the components are installed. Once the printer leaves the factory, this flag is normally cleared.

  • When this error reappears, it generally means the EEPROM data is corrupted. Corruption can happen due to firmware updates or internal memory degradation.

  • Essentially, the printer gets stuck in a state where it believes it's still in factory testing mode.

Possible Solutions

  1. Restart in Service Mode & Reload Firmware

    • Try restarting your printer in service mode and install Epson's recovery firmware to overwrite the corrupted data.

    • This method essentially refreshes the software layer without replacing the EEPROM contents.

  2. Use WICReset Tool

    • WICReset software can sometimes help by allowing you to roll back to an earlier firmware version.

    • This is useful if the issue appeared after a recent auto-update.

  3. EEPROM Reprogramming (Advanced Option)

    • If the firmware overwrite doesn't work, the corruption may be deeper in the EEPROM.

    • Search for a binary dump file (keywords: "bin dump" + your printer model) on bchtechnologies.com (https://bchtechnologies.com) or other printer repair forums.

    • You'll need to either build an EEPROM programmer yourself or purchase one from Amazon. With this, you can physically write the bin dump back into the memory chip.

    • In some cases, if the EEPROM is badly damaged, replacing the memory chip entirely is the best long-term fix.

Important Notes

  • This fix is not guaranteed to last forever. If your EEPROM continues to degrade or more corruption occurs, the "Set Jig" workaround may stop working entirely.

  • If your printer is mission-critical, it may be worth weighing the repair cost against the reliability of replacing the unit.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. For this reason, we're not able to provide detailed remote troubleshooting or step-by-step repair instructions. However, we do offer an in-person evaluation and repair service at our diagnostic facility (https://bchtechnologies.com/printer-repair-service). Because of high demand, we operate on a first-come, first-served basis, and it may take a few weeks before we can work on your printer. Our services cover both complete printer repairs and component-level fixes, but we understand our pricing may not be the most economical. That's why we strongly encourage self-help through online research, starting with our YouTube channel homepage (https://youtube.com/@bchtechnologies). Use the search icon next to "About" in the top menu to find specific topics. Since we've produced hundreds of videos over the past nine years, this is the most efficient way to locate resources. YouTube may also recommend related videos from other creators that could help you.

Thank you again for reaching out and for your continued support of BCH Technologies. We value your patience and engagement, and we're committed to providing the most detailed guidance possible.