Can You Mail In a Printhead for Repair? (BCH Printhead Repair Service Explained)

Question: Can I send in my printhead for repair?

Answer: 

Yes-you can send in your printhead for repair through our printhead repair service. Here is the direct listing:

Printhead Repair Service (https://bchtechnologies.com/collections/printer-repair-service/products/printhead-repair-service)

What printhead repair typically helps with (and what it usually can't fix)

Printhead issues generally fall into a few categories:

Common problems that may be serviceable

• Clogging or nozzle dropouts that do not recover with normal cleanings

• Ink contamination (wrong ink type, pigment/dye mix-up, or long-term sediment buildup)

• Air ingestion that caused persistent misfiring and starvation

• Internal flow restriction that leads to missing colors even when the ink delivery system looks normal

Problems that are often not repairable

• Electrical failure (shorted firing elements, damaged internal circuits, burned nozzle rows)

• Physical damage (cracks, impact damage, warped plates, delamination)

• Severe corrosion or damage from improper fluids

• Cases where the printer's issue is actually upstream (capping station, pump, ink lines, dampers/manifold), not the head itself

A common misunderstanding is that a printhead is always the culprit when prints are missing-sometimes the printhead is fine, but the printer can't maintain proper suction/pressure due to a worn cap top or pump system. That's why printhead-only repair is helpful in many cases, but not every case.

A few practical tips before shipping (to avoid damage in transit)

Printheads are delicate and can be damaged by drying, impact, or fluid leakage during shipping. In general:

• Package it securely so it cannot move around in the box

• Avoid letting ink leak freely inside the package

• Protect the nozzle area from scratches or direct contact

(Your service page includes the best "official" instructions for how to proceed and what to expect.)

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility, Printer Repair Service (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis, so it might take a few weeks before we can get your printer scheduled for drop-off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage, BCH Technologies on YouTube (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thank you again for reaching out. If you decide to proceed, the Printhead Repair Service (https://bchtechnologies.com/collections/printer-repair-service/products/printhead-repair-service) page is the correct place to start, and it will guide you through the proper next steps.