Best Ink Choice for Epson ET-2850 and How to Fix False Empty Ink Level Error

Question: I'm using an Epson ET-2850 and want to order 500 ml of black, cyan, and magenta ink. What's the best type of ink for printing on copy paper? Also, my printer shows the black ink as empty, even though the tank is full. Because of this, I can't perform two-sided printing or run any maintenance tasks. What can I do to fix this manipulated ink level issue?

Answer:

Thank you for reaching out to us. We're sorry we couldn’t respond to your question sooner. We understand that all printer issues are time-sensitive and frustrating, especially when they stop you from using essential functions like cleaning and duplex printing. We want to take our time to give your concerns the attention they deserve and provide a detailed, helpful response. At BCH Technologies, we’re truly grateful for your support—especially for your engagement with our YouTube channel (https://youtube.com/@bchtechnologies). Your questions help us continue to grow and fine-tune our technical resources.

Best Ink for Printing on Copy Paper

The Epson ET-2850 is designed to be compatible with both pigment and dye-based inks, so you technically can’t make a “wrong” choice. However, based on performance, cost, and ease of maintenance, we strongly recommend using dye ink for general copy paper printing.

Here’s why:

• Dye ink is more economical—you get more bang for your buck.

• Clog prevention is easier. Dye ink is less likely to clog and, if it does, it's easier to unclog.

• Modern dye ink technology has improved. Concerns like poor double-sided printing, smudging, or fading in daylight are largely outdated.

• Real-world durability is good. Unless you're printing signage to be hung outdoors in the rain, dye ink will hold up just fine under normal use—even if you accidentally spill coffee on it.

You can view our recommended ink sets here:

• Standard 600 ml 4-Color Refill Ink for Epson
  (https://bchtechnologies.com/standard-600-ml-4-color-refill-ink-for-epson-kd600x-ce/)

If you want to learn more about the difference between pigment and dye ink:

• Compare Pigment vs Dye Ink
  (https://support.bchtechnologies.com/hc/en-us/articles/200555919)

• Why Dye Ink Prints Look Better
  (https://support.bchtechnologies.com/hc/en-us/articles/200677489)

Can I Switch Between Ink Types?

Yes, you can switch, but do it with caution.

• Switching from dye to dye ink: Safe and easy.

• Switching from pigment to dye is generally safe. Your printer may over-clean itself, which helps prevent clogs.

• Switching from dye to pigment: Riskier. You should clean the printer manually more often to prevent clogs.

• Mixing inks: ADo not mixdye and pigment ink in the same tank unless absolutely necessary. If you do, limit the mixture to under 20% and flush the system immediately.

For those interested in flushing or prepping their printer during an ink type switch, consider using our bases:

• Clear Dye Base
  (https://bchtechnologies.com/universal-dye-ink-bas...)

• Clear Pigment Base
  (https://bchtechnologies.com/universal-pigment-ink...)

Fixing the “False Empty Ink” Problem

This issue is commonly related to firmware-level cartridge chip detection,. Unfortunately it prevents maintenance operations like nozzle checks and head cleaning when the printer believes a tank is empty—even if it's physically full.

To fix this, you need to reset the printer's chip system or convert it to a chipless model.

We recommend using InkChip.net for a reliable chipless solution:

• Visit InkChip.net Software Page
  (https://inkchip.net/soft)

• Follow their video instructions here (https://youtu.be/F78BuqBW22Q)

Note: If your printer is a newer model and not listed, check back periodically—InkChip often adds support for new models.

You can also look into:

• ChiplessSolutions.com (https://chiplesssolutions.com)

• WIC Support Tools (https://www.wic.support)

• WIC Reset video tutorial: Watch Here (https://youtu.be/sDsdLoaMX-w)

We are not affiliated with InkChip, but we have used their tools ourselves. They also offer waste ink counter resets and other useful software utilities.

If you’re using a chipless printer, we suggest purchasing transparent third-party cartridges. These allow you to visually monitor your ink levels, which you can't do via the printer’s display. OEM empty cartridges are usually available for $1–$2 on eBay. Just search for “refillable Epson cartridges” to find compatible options.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service at our diagnostic facility (https://bchtechnologies.com/printer-repair-service). Due to high demand, our services are first-come, first-served, and wait times may be several weeks. We can repair entire printers or individual components, with clear instructions provided upon drop-off. That said, we understand our rates may not be budget-friendly. We encourage DIY solutions by searching our videos on our YouTube homepage (https://youtube.com/@bchtechnologies)—use the search bar under the “About” tab. YouTube might also suggest related videos that can help.

Thanks again for your question and for supporting BCH Technologies. We hope this helps you get your printer back in working order!