Resolving Canon IP4700 Driver Issues on Windows 11

For those using the Canon IP4700 printer and encountering driver issues after upgrading to or purchasing a new computer with Windows 11, you’re not alone. Here’s a step-by-step guide to help you get your printer up and running again.

Understanding the Problem

The Canon IP4700, a reliable inkjet printer, often faces compatibility issues with the latest Windows operating systems, particularly Windows 11. Users have reported that while the printer worked seamlessly with Windows 10, it encounters recognition problems on a new Windows 11 system. This issue arises mainly due to driver incompatibility or lack of support from Canon for the new operating system.

Steps to Resolve Driver Issues

1. Download the Correct Driver

First, ensure you have the correct driver for your Canon IP4700. You can find drivers on the Canon Europe support page or other Canon driver repositories. Here are two reliable sources:

• Canon Driver Software

2. Install Compatibility Drivers

If the native driver installation fails, try running the driver in compatibility mode. Follow these steps:

• Right-click the driver setup file and select Properties.
• Navigate to the Compatibility tab.
• Check the box for Run this program in compatibility mode for and select Windows 10 from the dropdown menu.
• Click Apply, then OK.
• Run the setup file to install the driver.

3. Use Windows Update

Sometimes, Windows Update can automatically find and install the necessary drivers for your printer. To do this:

• Go to Settings > Update & Security > Windows Update.
• Click Check for updates.
• Windows will search for the latest updates, including device drivers.

4. Manual Driver Installation

If automatic installation fails, you can manually install the driver:

• Open Device Manager by right-clicking the Start button and selecting Device Manager.
• Find your Canon IP4700 printer under Printers or Other devices.
• Right-click on the printer and select Update driver.
• Choose Browse my computer for drivers.
• Navigate to the folder where you downloaded the driver and follow the on-screen instructions.

5. Using Universal Printer Drivers

If the specific driver does not work, you might try using a universal printer driver. Canon and other manufacturers offer these drivers to support a wide range of printer models:

• Download the Canon Universal Printer Driver from Canon’s official website.
• Install the universal driver following the same steps as above.

Troubleshooting Tips

• Reboot your computer after installing the driver to ensure all changes take effect.
• Disconnect and reconnect the printer during the installation process.
• Check USB connections if the printer is not recognized.

Seeking Further Assistance

If the above steps do not resolve the issue, consider reaching out to Canon support for additional help. You can also visit local tech support services in Greensboro, North Carolina, for hands-on assistance.

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By following these steps, you should be able to get your Canon IP4700 printer working with your new Windows 11 computer.