Why Your Epson WF-7610 Is Printing Blank Pages — Common Causes and Fixes

Question:

Why is my Epson WF-7610 printer printing blank pages even after head cleaning, alignment, and replacing the cartridges?

Answer:

Potential Causes and Fixes

When an Epson printer like the WF-7610 prints blank pages, even after routine maintenance steps like head cleaning and cartridge replacement, the problem typically falls into one of the following categories:

1. Ink Delivery Issues

Despite new cartridges, the ink may not be reaching the printhead properly. This is often due to:

• Air in the ink lines

• Clogged printhead or capping station

• Faulty cartridge seals or poor priming

Solution:
You can test whether ink is flowing through the system by performing a backflow draw using a syringe:

• Power the printer on and let the printhead settle naturally on the capping station.

• Connect a syringe with a short piece of tubing to the waste ink line.

• Gently draw 1.5–2 ml of air. If you feel some resistance and hear a faint crinkle (indicating membrane movement), it usually means the ink has reached the damper and nozzles.

• Hold the drain for about 10 seconds to help clear any minor vacuum blocks or clogs.

Warning: If you feel no resistance and only pull air, the printhead might not be seated properly on the capping station, or there may be a leak in the system.

If you feel complete resistance and nothing moves, the capping station may be clogged and needs cleaning or replacement.

2. Electrical or Circuit Board Issues

If ink is confirmed to be flowing but you're still getting blank prints, the issue may lie with the printer’s internal components, such as:

• The Driver IC (Integrated Circuit) controls the firing of the nozzles.

• Disconnected or damaged FFC (Flat Flexible Cable) connecting the mainboard to the printhead.

• Blown fuse or damaged mainboard.

Solution:
These components require a multimeter to test continuity and voltage. Replacing damaged boards or fuses is a more advanced repair and may not be cost-effective unless you are experienced or have spare parts on hand.

3. Incompatibility or Ink Viscosity Problems

If you’re using DTF ink, be aware that it is much thicker than standard dye or pigment ink. This often leads to initial flow resistance that a typical cleaning cycle can't overcome.

Solution:
You may need to:

• Prime the ink system manually.

• Let the printhead sit for a few hours after priming before performing a light cleaning.

• Avoid running consecutive heavy cleaning cycles as they can damage components and waste ink.

A Word on Support

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks before we can get your printer to drop it off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage (https://youtube.com/@bchtechnologies). Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

Thanks again for reaching out. We truly appreciate your support, especially as a subscriber. Every question we receive helps us grow and fine-tune our expertise. Keep the questions coming and happy printing!