Turning On Your XP-15000 Printhead After Silicone Application: What You Need to Know

Question: I’m using an XP-15000 waterproof printhead and applied the electronic-grade silicone you offer. Do I need to let it dry before turning the printer back on?

Answer:

To answer your question, the electronic-grade silicone you purchased from us is specially formulated for electronic components, including printer printheads. Here are the key points regarding its drying requirements and safety:

The silicone is safe to use even while still wet. It is an electronic-grade formula designed to provide insulation and protection for delicate components such as the XP-15000 printhead. Its insulation properties ensure that your equipment remains safeguarded immediately after application.

In terms of insulation ratings, the silicone provides protection up to 10 kilovolts (10,000 V) when wet and up to 12 kilovolts (12,000 V) after drying. Since the XP-15000 printhead operates at only 42 volts, this level of insulation makes it completely safe to turn the printer on right after applying the silicone.

Whether the silicone is wet or dry, it will not interfere with the electrical components of your printhead. It is designed for safe application and immediate use, offering reliable insulation and protection against moisture, dust, and minor physical damage. You can proceed with confidence knowing that the silicone will effectively protect your equipment without requiring downtime for drying.

Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. We’re not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service (https://bchtechnologies.com/printer-repair-service) via our local diagnostic facility. Given the high demand, we operate on a first-come, first-served basis, and it may take a few weeks before we can schedule a drop-off. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed. However, we acknowledge that our rates may not be the most economical, and we highly recommend exploring self-help options through online research.

You can start by visiting our YouTube channel (https://youtube.com/@bchtechnologies) and using the search icon to look for relevant videos. With nearly a decade of content, it’s the most efficient way to find information. YouTube may also suggest helpful videos from other channels that could guide you further.