Question
My printer keeps beeping after I cleaned the printhead. Does this mean the printhead is useless, or can I replace the transistor?
Answer
To address your issue, if your printer is consistently beeping after cleaning the printhead, the printhead has likely become damaged. This type of damage can render the printhead irreparable in many cases, and a simple component replacement, such as changing a transistor, may not resolve the issue. Unfortunately, if the mainboard is affected and won’t power up, you won’t be able to use diagnostic tools, such as an adjustment program, to identify specific errors.
If you suspect the mainboard is the problem, you can send it to us for repair. Our team has experience diagnosing and addressing mainboard issues caused by electrical surges, printhead shorts, or other related problems. However, ensure all connections to the printhead and mainboard are secure before doing so, as a loose connection can also cause similar symptoms.
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. So, we cannot provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility (https://bchtechnologies.com/printer-repair-service). Given the high demand, we operate on a first-come, first-served basis, so it might take a few weeks to attend to your printer.
If you prefer self-help options, I recommend checking out our YouTube channel (https://youtube.com/@bchtechnologies), where we’ve compiled years of videos covering various printer-related topics. Use the search icon on the channel’s homepage to locate tutorials specific to your printer’s issue.
