HP OfficeJet Pro 9025 Disassembly vs. 8012, 8035, 8022, 8025: What’s Different?

Question:

In the video on resolving a "Printhead Stuck to the Right—Carriage Jam" for the HP OfficeJet Pro 8012, 8035, 8022, and 8025 (https://youtu.be/wY1QD4VEtLg?si=26zlhQEodiQ9DdKO), one question asked is whether the disassembly and re-assembly procedure is different for the HP OfficeJet Pro 9025.

Answer:

There are differences between the HP OfficeJet Pro 9025 and HP OfficeJet Pro 8012, 8035, 8022, and 8025 in how they are taken apart and put back together. The basic troubleshooting techniques for a "Printhead Stuck to the Right" error or carriage jam are similar. Still, the components' layout and the internals' construction differ in essential ways.

For instance, the 9025 model may have differences in internal configuration relating to the carriage (the mechanism that holds the printhead), paper feed assembly, and printhead retention. This may mean you take slightly different steps to access the carriage and printhead. You'll also want to be a bit mindful that the 9025's design might also mean different screw placements, internal wiring, and cable connections, so you're going to want to do this cautiously and document everything along the way.

Regarding disassembly, many of the steps you'll take for the OfficeJet Pro 9025 are the same as those in the video for the 8012, 8035, 8022, and 8025. However, the 9025 should be handled a little more carefully when the top cover needs to be removed or the printhead area accessed, as its layout may differ slightly. The carriage and printhead movements could also differ somewhat, so while the principle is the same, a more exact insight into the 9025's components will help avoid errors.

For the HP OfficeJet Pro 9025, I would advise you to read the service manual if you can find it—you'll find more details on the disassembly process there. Don't be afraid to ask if you're experiencing difficulty or need help with a particular step.

Printer issues can be a more involved branch of troubleshooting because of how hands-on the problems typically are. We cannot provide remote troubleshooting, recommendations, or printer repair support. Our local diagnostic center (https://bchtechnologies.com/printer-repair-service) provides in-house diagnostic and repair solutions and operates on a first-come basis due to massive requests during peak, so please be patient as it may take a few weeks until we can take your printer in for a drop-off. We prepare them so they can be repaired in part or entirely, and how to use this service. Of course we admit our rates are not the cheapest. Therefore, we recommend turning to self-help through internet research. So, either on the YouTube homepage or our YouTube channel (https://youtube.com/@bchtechnologies), you can search by specific videos through the search icon next to "About" on the right side of the menu bar. Daily, I get dozens of emails asking me if there are videos on any particular topic. With nine years of experience in video making, it is hard to remember every video, so  the YouTube search function would be best. In addition, YouTube may offer relevant clips from different channels that'd help you. Once again, I appreciate your support , and I hope this helps you with the repair!