How to Fix “Cartridges Not Recognized” Error on Epson XP-4205 After a Firmware Update

Question:

I have an Epson XP-4205 Expression Home printer, and after a software update, the cartridges I was using are no longer recognized. I have tried the following steps:

1. Reinstalling the cartridges.
2. Removing them, powering off the printer, and restarting without the cartridges.
3. Cleaning the chip.
4. Installing new cartridges.
5. Check the contact points to ensure they are in good condition.

Despite all these efforts, my printer still doesn’t recognize the cartridges. Do you have any other suggestions?

Answer:

Now, let’s dive into troubleshooting your Epson XP-4205 "Cartridges Not Recognized" issue. Based on your description, the problem likely stems from a firmware update that has disabled compatibility with third-party cartridges. Many Epson printers receive updates that prevent non-OEM cartridges from functioning properly. However, there are several possible solutions:

1. Check for a Firmware Rollback Option

Some Epson printers allow you to revert to a previous firmware version. Here’s how to check:

• Go to your printer’s Setup menu.
• Look for a Firmware Update or Maintenance section.
• See if there’s an option to Rollback Firmware or Reinstall Previous Firmware.
• If available, follow the prompts to downgrade to an earlier version.

If the rollback option is unavailable via the printer menu, check Epson’s website for an older firmware file and installation instructions. Some third-party suppliers also provide rollback methods specific to certain models.

2. Disable Automatic Firmware Updates

To prevent future issues, disable automatic updates:

• On your printer, navigate to Settings > Firmware Update.
• Select Disable Updates (if available).
• If using a PC, go to Epson Software Updater and uncheck Automatic Updates.

Preventing automatic updates ensures your printer won’t receive firmware that blocks third-party cartridges.

3. Try a Hard Reset

A hard reset may help clear temporary memory issues:

• Power off the printer and unplug it from the power source.
• Wait at least 10 minutes before plugging it back in.
• Restart the printer without cartridges installed.
• Once it finishes booting up, reinstall the cartridges.

This method can reset detection errors and allow the printer to recognize your cartridges again.

4. Use an OEM Cartridge to Reset Recognition

If you’re using third-party or refillable cartridges, try inserting a genuine Epson cartridge first:

• Install an original Epson cartridge and allow the printer to recognize it.
• After it registers, swap it out for your third-party cartridge.

This trick sometimes resets the chip detection system and allows the use of compatible cartridges.

5. Use a Chip Resetter or Firmware-Resistant Chips

If your cartridges are refillable or non-OEM, they might require a chip resetter to be recognized. Chip resetters reprogram the cartridge chip to a "new" state so the printer reads it as valid. Some third-party suppliers offer:

• Firmware-resistant chips designed to bypass Epson’s updates.
• Cartridge chips preprogrammed for your printer model.

Contact your cartridge supplier to see if they provide a workaround for the latest firmware.

6. Look for Alternative Workarounds

Some third-party ink suppliers release updated chips or software bypasses after firmware updates. If your current cartridges don’t work, check with your supplier to see if they have a newer version compatible with the latest firmware.

Final Considerations

Unfortunately, Epson firmware updates are primarily designed to enforce the use of OEM cartridges, making it difficult to use third-party ink. If rolling back the firmware isn’t an option, and you rely on third-party cartridges, you might consider:

• Keeping an older printer that doesn’t receive firmware updates.
• Finding a permanent chip solution for your specific model.

Need Further Assistance?

Addressing printer issues can be complex due to the hands-on nature of troubleshooting. Because of this, we’re unable to provide remote repair support. However, we do offer in-person evaluation and repair services at our local diagnostic facility: BCH Technologies Printer Repair Service (https://bchtechnologies.com/printer-repair-service). Please note that we operate on a first-come, first-served basis, and it may take several weeks before your printer can be dropped off for repair.

If our repair rates are not the most economical for your situation, we highly recommend researching solutions online. Start by checking out our YouTube channel (https://youtube.com/@bchtechnologies) for helpful troubleshooting videos. You can use the search icon next to "About" on our channel’s menu to find relevant content. We have been creating videos for over nine years, and while I receive many inquiries daily, I may not always recall specific videos on demand—YouTube’s search feature will help you find what you need faster. Additionally, YouTube may suggest other helpful videos from different channels.

Again, thank you for reaching out! We appreciate your support and engagement. If you have further questions, feel free to explore our YouTube tutorials, and let us know how your troubleshooting efforts go!