How to Resolve Epson WF-2630 Error Code 0x60: Step-by-Step Troubleshooting Guide

Question: After replacing the printhead on Epson WF-2630 printer, it displays the error code 0x60. I’ve tried resetting the printer and reinstalling software and drivers, but nothing seems to work. What’s the best way to fix this?
Answer:
Thank you for contacting us, and I apologize for the delay. We understand that printer errors can be frustrating, especially when they prevent you from completing essential tasks. We appreciate your support and engagement at BCH Technologies (https://youtube.com/@bchtechnologies). Your feedback helps us improve our resources and provide detailed troubleshooting advice.
The Epson WF-2630 error code 0x60 typically refers to issues with the printer’s carriage, sensors, or internal connections. Here’s a comprehensive guide to help you address this error.

Step 1: Check for Obstructions and Carriage Blockage

Error code 0x60 often results from a carriage obstruction, which can occur if something is blocking the printhead’s path:
  • Power off the printer and carefully inspect the carriage area for any foreign objects or pieces of debris that might be restricting movement.
  • Remove any objects, then turn the printer back on to see if the issue is resolved. This may clear up any “home position seeking errors” where the printer cannot find the correct carriage position.

Step 2: Inspect for Carriage Overload or Overheating

Another potential cause for error code 0x60 is a carriage overload, which can happen if the mechanism is strained or obstructed:
  • Ensure no additional weight on the carriage or external items causing strain.
  • If the error continues, it could indicate an issue with the carriage motor or other internal mechanics, which may need further professional inspection.

Step 3: Check the Ink System and Cartridge Installation

An improperly installed or empty ink cartridge may also cause this error:
  • Confirm that all ink cartridges are correctly seated, have sufficient ink, and are not damaged. If the error persists, try replacing the cartridges.
  • This will rule out any ink system failures contributing to the error.

Step 4: Inspect Cable and FFC Connections

Loose or disconnected cables can trigger error code 0x60:
  • Ensure all internal cables, incredibly flexible flat cables (FFC), are securely connected to their respective ports.
  • During printhead replacement, connections can become slightly loose, so double-checking them can often resolve the error.

Step 5: Clean the PW Sensor

The PW (paper width) sensor sometimes contributes to error code 0x60. This sensor detects the size of the loaded paper and can become misaligned or dirty:
  • Locate the PW sensor beneath the printhead assembly. Depending on your model, this may require temporarily removing the printhead. Be cautious during this process to avoid any additional disconnections.
  • Gently clean the sensor using a soft cloth or compressed air to remove any dust or ink residues that could impair its functionality.

Step 6: Check for CR Motor or Encoder Failure

Finally, this error could indicate issues with the CR (carriage return) motor or encoder. If you’ve tried all the above steps and the error persists, seeking professional assistance to diagnose these components might be necessary. The CR motor moves the carriage while the encoder provides feedback on its position. Issues in these parts may require part replacement.
Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. Consequently, we’re unable to provide remote troubleshooting for specific technical issues. However, BCH Technologies offers an in-person evaluation and repair service (https://bchtechnologies.com/printer-repair-service) at our diagnostic facility. We operate on a first-come, first-served basis, so there might be a few weeks wait. We can repair the entire printer or specific components, with instructions for mail-in or drop-off services. Since our rates may be higher than local services, we recommend starting with DIY research through resources like our YouTube channel (https://youtube.com/@bchtechnologies). You can use the search function to find videos on specific issues, which can be a great starting point for troubleshooting.
Thank you again for contacting BCH Technologies. We’re here to support you, and we hope these steps help restore your Epson printer to full functionality!