How to Reset the Ink Pad Counter on Your Epson EcoTank 2850 and Keep Printing

Question: My Epson EcoTank 2850 has stopped printing because it is giving a warning that the ink pad is full. Can BCH Technologies replace this ink pad unit? Am I able to fix it or just buy a new printer?
 
Answer: Thanks for contacting us. Sorry for the slow response. I completely understand how important your printer is for your business, and we are here to assist you. BCH Technologies (https://youtube.com/@bchtechnologies) is dedicated to deep support — and your feedback helps us enhance our knowledge base and resources, especially on our YouTube channel.
The "ink pad full" message on your Epson EcoTank 2850 isn't proving that the pad is complete but is an automated message triggered by a counter in the printer software. Here’s a guide for solving this problem as efficiently as possible:
 
Step 1: Reset the Ink Pad Counter using WIC Software
Resetting the ink pad counter means you can avoid this immediate replacement circumstance. This is accomplished via software reset, and once you clear that software error message, your printer will work fine. Recommended Tools: WIC (Waste Ink Counters) Reset Utility from InkChip. Specific instructions for using this software are available in a YouTube tutorial for the ET-2750 model (https://youtu.be/sDsdLoaMX-w), which is very similar to the ET-2850. As long as your current order has not been completed, this reset should get you back to printing in no time.
 

Step 2: Redirect Waste Ink for Long-Term Solution

Install a waste ink bottle so you won't get the ink pad full warning again. An external waste ink system guides surplus ink to an external bottle outside the printer, as opposed to the internal ink pad. So even with this configuration, you would still reset the software counter occasionally (generally every 7k-8k pages). Still, you will never have waste ink caked inside the printer, which accounts for far less time off the job and increased longevity of the printer itself.
 
When to Seek Professional Repair or Replacement
Professional repair can be a long-term solution (by buying Epson EcoTank 2850) if you are unsure how far or reliable your Epson EcoTank 2850 reset or external waste ink system of Epson EcoTank 2850 Will last. Otherwise, the repair cost should be compared to the cost of a new printer, especially if the repair price approaches that of a new EcoTank.
 
Troubleshooting printer problems can be tricky, and since it requires a hands-on approach, remote troubleshooting is not extensive. BCH Technologies (https://bchtechnologies.com/printer-repair-service) provides in-person evaluation and repair service at a local diagnostic facility. Services are first come, first served, and there may be a wait for a few weeks as demand is high. Whether it be whole printers or particular parts, we cater to them accordingly, which is why the prices differ so much. For those who are a bit more do-it-yourself, we recommend the first port of call being the internet, and special mention goes to our YouTube (https://youtube.com/@bchtechnologies) channel with heaps of how-to videos on Epson EcoTank models.
 
Thanks again for reaching out to us. We hope the above tips will get you back to printing quickly!