Causes and Solutions of Epson ET-8550 Error Code 031006
- By Kevin Day
- On Dec 31, 2024
- Comment 0
Question:
The white ink on my Epson ET-8550 was clogged, so I cleaned the printhead. I removed the printhead, soaked it in solution, and reassembled it. When we powered it back up, the printer cut off two times and powered back up, but it only printed blank sheets. I powered it off and back on manually, and it returned error code 031006. What is your fee for fixing this problem?
Answer:
Thanks for your question, and sorry for the late answer. Printer issues such as this are always urgent, and I provide as much clarity and detail as possible. We’re thankful for your engagement and support at BCH Technologies, especially on our YouTube channel (https://youtube.com/@bchtechnologies). Your input allows us to hone our technical knowledge better and enhance the materials we provide.
Now, I'd like to explain the problem and respond to it.
Understanding Error Code 031006
Epson Error code 031006Error code 031006 on Epson printers usually means a communication issue between the printhead and the motherboard. There are multiple reasons this might happen, including:
Loosed or Improperly Connected Ribbon Cables: The long flat ribbon cables connecting the printhead with the motherboard may become seated improperly.
Contamination of the contacts: Ink on the contacts or connectors will prevent electric signals from passing.
Internal Damage to the Printhead—Soaking the printhead or putting it back together incorrectly might have caused internal damage.
Sensor or Motherboard Issues: The printhead sensor or the motherboard may also be faulty, leading to this error.
Troubleshooting Steps
Inspect the Ribbon Cables:
These measures may resolve the issue, but professional fixes may be necessary if they don't. Here at BCH Technologies, we provide repair services for Epson printers such as the ET-8550.
Diagnostic Fee: Our service starts by testing the device's print and identifying the precise issue behind the malfunction.
If you choose to have repairs done, the diagnostic fee will be applied toward the total repair cost.
A Note on Printer Repairs
Dealing with printer issues can be complex, considering that the problems require hands-on experience. Remote troubleshooting, suggestions, or support for printer repairs are not available. Because of the high demand, it could take up to a few weeks to drop off your printer, as we work on a first-come-first-served basis.
Our solutions include fixing the complete printer or each aspect separately, with enough material to answer your questions. Our rates may not be the cheapest, but we suggest self-help using resources such as our YouTube channel (https://youtube.com/@bchtechnologies). You can search for the appropriate tutorials or other video creators who might be able to help you.
Once again, thank you for your question and your support. This guide will help you resolve the issue with your Epson ET-8550!
The white ink on my Epson ET-8550 was clogged, so I cleaned the printhead. I removed the printhead, soaked it in solution, and reassembled it. When we powered it back up, the printer cut off two times and powered back up, but it only printed blank sheets. I powered it off and back on manually, and it returned error code 031006. What is your fee for fixing this problem?
Answer:
Thanks for your question, and sorry for the late answer. Printer issues such as this are always urgent, and I provide as much clarity and detail as possible. We’re thankful for your engagement and support at BCH Technologies, especially on our YouTube channel (https://youtube.com/@bchtechnologies). Your input allows us to hone our technical knowledge better and enhance the materials we provide.
Now, I'd like to explain the problem and respond to it.
Understanding Error Code 031006
Epson Error code 031006Error code 031006 on Epson printers usually means a communication issue between the printhead and the motherboard. There are multiple reasons this might happen, including:
Loosed or Improperly Connected Ribbon Cables: The long flat ribbon cables connecting the printhead with the motherboard may become seated improperly.
Contamination of the contacts: Ink on the contacts or connectors will prevent electric signals from passing.
Internal Damage to the Printhead—Soaking the printhead or putting it back together incorrectly might have caused internal damage.
Sensor or Motherboard Issues: The printhead sensor or the motherboard may also be faulty, leading to this error.
Troubleshooting Steps
Inspect the Ribbon Cables:
- Could you open the printer and check the flat ribbon cables connected to the printhead?
- Make sure they are seated well and show no visible damage. Disconnect and then reconnect the cables securely.
- Look for ink residue or dust on the printhead and cable connectors.
- Also, please ensure you don't use anything that leaves behind lint and use isopropyl alcohol (90% +). Could you let them dry thoroughly before putting them back together?
- Disconnect the printer from your power source, and let it sit for 5–10 minutes.
- Could you plug it back in and turn it on to check if the error clears?
- If the printer powers up without the error code, you can run a nozzle check to see if the ink is dispensed correctly.
- If the error still exists, your printhead has internal damage (e.g., a clogged nozzle or an electrical failure).
- Signs of physical wear or damage should also be examined upon reassembly.
These measures may resolve the issue, but professional fixes may be necessary if they don't. Here at BCH Technologies, we provide repair services for Epson printers such as the ET-8550.
Diagnostic Fee: Our service starts by testing the device's print and identifying the precise issue behind the malfunction.
If you choose to have repairs done, the diagnostic fee will be applied toward the total repair cost.
A Note on Printer Repairs
Dealing with printer issues can be complex, considering that the problems require hands-on experience. Remote troubleshooting, suggestions, or support for printer repairs are not available. Because of the high demand, it could take up to a few weeks to drop off your printer, as we work on a first-come-first-served basis.
Our solutions include fixing the complete printer or each aspect separately, with enough material to answer your questions. Our rates may not be the cheapest, but we suggest self-help using resources such as our YouTube channel (https://youtube.com/@bchtechnologies). You can search for the appropriate tutorials or other video creators who might be able to help you.
Once again, thank you for your question and your support. This guide will help you resolve the issue with your Epson ET-8550!