Troubleshooting Two Blinking Lights & '1' Display on Canon MP287

If you find yourself facing the frustrating scenario of two blinking lights and a '1' on the display mode of your Canon MP287 printer, fear not. This common issue can be addressed through a series of steps to diagnose and potentially resolve the problem. Follow this comprehensive guide to navigate through the troubleshooting process.

1. Understanding the Issue

The combination of two blinking lights and a '1' on the display typically indicates a problem that requires attention. The solution might differ based on whether your printer can still accept print jobs or if it's completely unresponsive.

2. Printer Accepts Print Jobs

If your printer is still operational and accepts print jobs, there's a possibility that ink monitoring for both cartridges has been disabled. This behavior is observed in models like the MG2500. Follow these steps:

  • Navigate to the printer settings on your computer.
  • Locate the ink monitoring option.
  • Enable ink monitoring for both cartridges.
  • Check if the issue persists.

3. Printer Unresponsive to Print Jobs

In the case where the printer is not accepting print jobs, there are two potential causes:

  • Cartridges Deemed Empty: If the printer believes the cartridges are empty, you may need to disable ink monitoring. Follow the steps mentioned earlier for enabling ink monitoring and check if it resolves the issue.
  • Cartridge Detection Error: Poor contact, invalid placement, or defective cartridges can lead to a detection error. Here's what you can do:
    • Reseat the cartridges to ensure proper contact.
    • Clean the cartridge contacts to eliminate any potential issues.
    • Test the printer with another set of cartridges to determine if the problem lies with the cartridges or the printer carriage.

4. Additional Considerations

As mentioned in other threads, incorrect cartridge regions may also lead to printer rejection. Ensure that the cartridges are compatible and correctly placed. This could be a factor contributing to the problem.

5. Next Steps

If the issue persists after following the above steps, it's advisable to seek assistance from a professional technician or explore replacement options for either the cartridges or the printer carriage.

6. Stay Updated with BCH Technologies

For more insightful tips and solutions, consider following BCH Technologies' YouTube Channel and their tech blog. Staying informed about printer troubleshooting techniques can empower you to tackle similar issues in the future.

7. Visit Locally in Greensboro, North Carolina

If you're in the Greensboro area, consider visiting BCH Technologies for personalized assistance. Their local expertise can provide hands-on support to resolve printer issues efficiently.

Addressing the two blinking lights and '1' on the Canon MP287 requires a systematic approach, considering printer responsiveness and potential cartridge issues. Follow these steps diligently, and you'll be on your way to resolving the problem.