Troubleshooting HP Printer Power Supply: A Comprehensive Guide

Are you having trouble with your HP printer not turning on? One of the most common issues with HP printers is the power supply. But how do you troubleshoot it? In this article, we’ll guide you through the process step-by-step.

First, let’s take a closer look at the power supply in question. The HP power supply model f0v63-60012 is very popular among HP printers. It has an input range of 100-240 volts and two output voltages – 32 volts and 12 volts.

To troubleshoot the power supply, you’ll need a multimeter. A regular multimeter that can measure voltage will work. You don't need a powerful one. You can connect the multimeter to the power supply and measure the voltage among the three pins.

You can use the multimeter directly as a probe, or you can make yourself a device using a regular cable cut to different lengths. The middle pin is the ground, and the red pin on the left is the voltage output.

When you measure the voltage, make sure to pay attention to the unit. The output voltage is 32 volts. The next voltage should be 12 volts. However, measuring the voltage difference between the middle pin and the wire on the right won’t work. The voltage you’ll get is about 500 millivolts or 0.5 volts, far from the 12 volts you're looking for.

This is because the power supply outputs both 32 and 12 volts from the same pin on the right. The middle pin is the ground, and the red pin is the moon or crescent, which indicates sleep mode.

To get the 12 volts, you’ll need to drain the voltage from the crescent pin by connecting a 1K resistor to it. When the voltage is drained, it goes to the voltage output, which is the left pin.

While this method may not be ideal, it’s a quick and dirty way to get the voltage out. However, using a resistor is the better way to go.

If you’ve done everything correctly, you should get a voltage output of around 13.23 volts, which is close to the 12 volts you need.

In conclusion, the HP f0v63-60012 power supply is working correctly, and with the steps outlined above, you can troubleshoot it easily. Remember, when measuring voltage, pay attention to the unit, and make sure to drain the voltage from the crescent pin to get the 12 volts output.

If you’re still having trouble with your HP printer not turning on, you can visit us at bchtechnology.com or locally in Greensboro, North Carolina.