Troubleshooting HP m255dw Error 59.0c: Comprehensive Solutions for Laserjet Pro Printers
- By Jee Comendador
- On Mar 22, 2024
- Comment 0
The HP m255dw Color Laserjet Pro printer is encountering a common error, 59.0c, as reported by a user who recently acquired two units at an auction. Despite being new and unused, both printers display the same error upon startup. In an attempt to resolve the issue, the user has explored multiple online resources, only to encounter conflicting solutions.
Understanding Error 59.0c:
Error 59.0c in HP printers typically indicates a problem with the printer's motor startup. This error can arise due to various factors, including faulty connections, damaged components, or issues with the printer's firmware.
Troubleshooting Steps:
1. Check Motor Functionality:
- Verify that the motors within the printer are functioning correctly. As noted by the user, the motors appear to spin correctly upon startup, suggesting that the issue may lie elsewhere.
2. Inspect Internal Components:
- Disassemble the printer carefully to inspect internal components thoroughly. Pay close attention to gears, belts, and other mechanical parts for any signs of damage or misalignment. Despite initial inspection, if everything seems intact, proceed to the next step.
3. Verify Electrical Connections:
- Ensure all electrical connections within the printer are secure and properly seated. Loose connections can impede the printer's functionality and trigger error messages like 59.0c.
4. Firmware Update:
- Check for any available firmware updates for the HP m255dw Color Laserjet Pro printer. Sometimes, firmware glitches can cause error codes to appear. Updating the firmware to the latest version might resolve such issues.
5. Reset Printer:
- Perform a reset on the printer to clear any temporary glitches or errors. Refer to the printer's manual or online documentation for instructions on how to execute a reset.
6. Contact HP Support:
- If the issue persists despite troubleshooting efforts, consider reaching out to HP's technical support for further assistance. They can provide personalized guidance and possibly arrange for repair or replacement if the printer is still under warranty.
The Error 59.0c encountered on the HP m255dw Color Laserjet Pro printer can be addressed through systematic troubleshooting steps. By checking motor functionality, inspecting internal components, verifying electrical connections, updating firmware, and performing a printer reset, users can attempt to resolve the issue independently. However, if the problem persists, contacting HP support is advisable for professional assistance. Stay informed about printer maintenance and troubleshooting techniques by following reputable tech resources such as our YouTube Channel BCH Technologies and exploring our tech blog. For local assistance, residents of Greensboro, North Carolina, can visit our service center for expert support.