Troubleshooting Epson 1430 Printer: Resolving Persistent Lights and CSIC Issues

    Q&A: Resolving Issues with Epson 1430 Printer Lights

    Question: Hello, I have replaced the CSIC cartridge board on my Epson 1430 printer because all the lights were staying on. However, I still have the same problem. If I remove one of the cartridges, all the lights go off except for the one I removed. What else can I do?

    Answer: Thank you for reaching out to us at BCH Technologies. We are grateful for your engagement and support, particularly regarding our YouTube channel. Your feedback plays a crucial role in further developing our technical expertise.

    For the Epson Artisan 1430, there are two main scenarios where the ink lights remain on, aside from having a truly depleted cartridge:

    1. Rotating Lights: In this scenario, some lights indicate a depleted cartridge. Once you replace that cartridge, another light comes on, and this pattern keeps rotating. This issue is often caused by a firmware problem. To address this, you can either roll back to a previous firmware version or update the firmware from Epson's website.
    2. Hardware Issues: If the lights are still on after addressing the firmware, the problem might lie in the CSIC assembly, the CSIC cable, the mainboard, or even the printhead itself. To diagnose and fix these issues, you can refer to two of our detailed videos:

      1. CSIC Board Issues

    Addressing printer issues can be a complicated affair due to the hands-on nature of the problems. For instance, resolving a simple clog might involve advice on unclogging procedures. However, if the printer remained inactive during downtime, a comprehensive service for the ink system could be necessary. Situations like a "paper jam" can arise from hundreds of potential causes, and solving such an issue has become something of an in-office jest. So, we're not able to provide remote troubleshooting, suggestions, or support for printer repairs. We offer an in-person evaluation and repair service via our local diagnostic facility. Given the high demand, we operate on a first-come, first-served basis. So, it might take a few weeks before we can get your printer to drop it off or mail it to us. Our services are structured to repair either a whole printer or specific parts, with clear instructions on how to proceed if you opt for mail-in or local drop-off services. However, we acknowledge that our rates aren't the most economical. Thus, we highly recommend that you resort to self-help via online research. You can start by checking out YouTube or visiting our YouTube channel's homepage. Look for specific videos using the search icon next to "About" on the right-hand side of the menu bar. I receive dozens of queries every day asking about videos for specific topics. Having created videos over the past nine years, it's challenging to remember every single one. Therefore, using YouTube's search function would be most efficient. Plus, YouTube might suggest relevant videos from other channels that could assist you.

    Thank you again for contacting us. We hope this information helps you resolve the issue with your Epson 1430 printer. If you have any further questions or need additional assistance, please feel free to reach out.