Troubleshooting and Resolving Fatal Errors on R2000-based DTG Printers
- By Jee Comendador
- On Nov 16, 2023
- Comment 0
Greetings to the vibrant community of DTG enthusiasts! Today, we delve into a critical issue faced by a fellow member who encountered a perplexing fatal error on their R2000-based DTG printer. We'll explore the problem-solving journey, share insights from the community, and offer valuable tips for addressing similar issues.
The Initial Challenge
Our community member, despite having a backup DTG printer on standby, faced a sudden error with their R2000-based DTG machine. The printer exhibited two simultaneous blinking LEDs, signaling a CR lock error with error code 51H.
Diagnostic Steps Taken
In an effort to resolve the issue, our member took proactive steps, including replacing the pump system. However, the problem persisted, and a subsequent fatal error with code 80H, indicating a circuit error, emerged.
Community Collaboration
In the spirit of community support, our member sought advice from fellow enthusiasts. Through collaborative troubleshooting, it was identified that a damaged pin on a connector, originating from the ink chipset behind the head/cartridges and leading to the mainboard, was the root cause of the problem.
The Solution
The fortunate resolution came when the damaged pin was replaced, bringing the DTG printer back to normal operation. The member confirmed that this was a ribbon cable issue and stressed the importance of having spare parts available for quick testing and recovery.
Generalization of the Solution
Following this success, others in the community shared similar experiences. A ribbon cable from the head, connecting to the mainboard, was identified as a common culprit for fatal errors. The consensus leaned toward having spare parts, such as cables and main boards, readily available to expedite troubleshooting and minimize downtime.
Visual Assistance
Acknowledging the importance of visual aid, a community member requested pictures of the location of the cable causing the issue. While no images were provided in the conversation, this emphasizes the need for a comprehensive visual guide for future problem-solving.
Global Challenges
The community expanded beyond the initial case, with members sharing experiences of acquiring DTG printers from China and facing persistent errors even after replacing multiple components, including the printhead, main board, cables, and power supply.
The Power of Community Support
In conclusion, the journey from a perplexing fatal error to a successful resolution underscores the strength of a collaborative and supportive community. The insights gained from shared experiences provide valuable guidance for troubleshooting similar issues on R2000-based DTG printers.
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Happy printing, and may your DTG adventures be error-free!