Resolving Ink Flow Issues on Epson Artisan 835

Epson Artisan 835 printers, like any electronic device, can encounter issues if they sit unused for extended periods. One common problem users face is the printer outputting blank pages even after installing new ink cartridges and performing head cleanings. This guide outlines the steps to diagnose and resolve this issue effectively.

Problem Description

A user unboxed a brand new Epson Artisan 835 that had never been used. Despite installing the latest Epson drivers and replacing the ink cartridges, the printer produced blank pages. Initial checks revealed some cartridges were empty, likely due to drying out over time. Replacing these cartridges and performing multiple head cleanings and alignments did not resolve the issue.

Understanding the Problem

Ink cartridges can show as full or empty based on a chip that tracks usage. Even if cartridges dry out, they may not register as empty. If a printer has been unused for years, ink flow issues can arise due to dried ink within the system. This problem may require more extensive cleaning beyond standard head cleanings.

Steps to Resolve Ink Flow Issues

1. Verify Cartridge Status

Ensure all ink cartridges are properly installed and recognized by the printer. Sometimes, cartridges might not seat correctly, leading to false empty readings.

2. Clean the Print Heads

Perform multiple head cleaning cycles using the printer’s maintenance settings. However, if the issue persists, manual cleaning with a specialized solution might be necessary.

3. Use Cleaning Solution

To thoroughly clean the print heads and ink lines, follow these steps:

1. Obtain Refillable Cartridges: Purchase refillable cartridges online, such as from AliExpress.
2. Prepare Cleaning Solution: Mix a solution of 50% high-purity isopropyl alcohol (99% or 100%) and 50% Windex (containing ammonia). Alternatively, add a tablespoon of ammonia to the mixture for better results.
3. Fill Cartridges with Cleaning Solution: Fill the refillable cartridges with the prepared solution.
4. Prime and Install Cartridges: Prime the cartridges to ensure they are free of air bubbles, then install them in the printer.
5. Run Cleaning Cycles: Execute several cleaning cycles to allow the solution to pass through the print heads and dissolve any dried ink.

4. Perform Head Alignment

After cleaning, perform head alignment to ensure the print heads are properly positioned for accurate printing.

5. Test Print

Attempt to print a test page to see if the cleaning process has resolved the issue. If the printer still produces blank pages, repeat the cleaning process.

Additional Tips

• Regular Maintenance: To prevent future issues, use the printer regularly. Periodic printing helps keep the ink flowing and prevents it from drying out.
• Store Properly: If you need to store the printer for an extended period, consider removing the ink cartridges and storing them in a sealed container to minimize drying.

Conclusion

By following these steps, users can address ink flow issues in Epson Artisan 835 printers, ensuring they print effectively after long periods of inactivity. For more technical insights and troubleshooting tips, visit our Tech blog, follow our YouTube channel BCH Technologies, or visit us locally in Greensboro, North Carolina.