Resolving Epson 7710 "Close Ink Cartridge" Prompt
- By Jee Comendador
- On Jan 02, 2024
- Comment 0
Encountering a persistent "Close Ink Cartridge" prompt on your Epson 7710 printer can be frustrating, especially when it interferes with your printing tasks. However, a simple workaround exists that involves manually adjusting the printhead position. Follow the steps below to resolve this issue effectively.
1. Understanding the Problem:
The error occurs after installing a new ink cartridge, specifically the cyan cartridge, and closing the cartridge cover and printer lid. Despite these actions, the prompt "close ink cartridge cover" persists, making the printer unusable.
2. Printhead Adjustment:
- When faced with the prompt, take a manual approach by gently moving the printhead towards the right side with your hand.
- Ensure the movement is smooth and does not force or damage any components.
3. Proceeding After Adjustment:
- After adjusting the printhead, proceed to press the "OK" or "Start" button on the printer.
- This action should acknowledge the closure of the ink cartridge cover and allow you to resume normal printing operations.
4. Restarting the Printer:
- In some instances, a simple restart may be necessary to ensure the changes take effect.
- Turn off the printer, wait for a few seconds, and then turn it back on.
5. Verification:
- Confirm that the "Close Ink Cartridge" prompt no longer appears.
- Attempt a test print to ensure the printer is fully functional.
Additional Tips:
a. Firmware Update:
- Ensure your printer's firmware is up to date. Manufacturers often release firmware updates to address performance issues and bugs.
b. Proper Installation:
- Double-check the installation of the new ink cartridge. Ensure it is securely placed, and the cover is closed correctly.
c. Contact Epson Support:
- If the issue persists, consider reaching out to Epson customer support for further assistance. They can provide specific guidance tailored to your situation.
Stay Informed with BCH Technologies:
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Resolving the "Close Ink Cartridge" issue on your Epson 7710 is crucial for uninterrupted printing. By following these steps and staying informed through our resources, you can ensure your printer functions optimally.