Resolving Double-Sided Printing Issues on Epson XP3105

Firmware updates can sometimes introduce new challenges for printer functionality, as seen with the recent update affecting the Epson XP3105's double-sided printing capability. This issue, reported by users on various Apple devices such as iPads, iPhones, and iMacs, highlights a common problem: despite selecting the double-sided printing option, the printer fails to execute the task. This guide provides a detailed approach to troubleshooting and resolving this problem effectively.

Understanding Double-Sided Printing

Double-sided printing, or duplex printing, is an eco-friendly feature that allows printing on both sides of a paper. This feature is particularly useful for creating documents, presentations, and reports, significantly reducing paper usage.

Identifying the Problem

After a firmware update, the Epson XP3105 might lose its ability to print double-sided from any Apple device using AirPrint. This issue can arise due to several reasons:

  1. Firmware Bugs: New firmware might have bugs affecting certain functionalities.
  2. Driver Issues: Updated firmware may not be compatible with existing drivers.
  3. Intentional Changes: In some cases, manufacturers might disable features in firmware updates to encourage new purchases.

Step-by-Step Solution

Step 1: Verify Printer Settings

Ensure that the double-sided printing option is correctly selected in your printer settings:

  1. Open the document you want to print.
  2. Go to the print menu (usually found under "File" > "Print").
  3. Select your Epson XP3105 printer.
  4. Check the printer settings to ensure "Double-Sided Printing" is enabled.

Step 2: Restart Devices

Restart your printer and the Apple device you are printing from. This simple step can sometimes resolve connectivity and configuration issues.

Step 3: Update Printer Drivers

Ensure that your printer drivers are up-to-date:

  1. Visit the Epson support website.
  2. Download and install the latest drivers for the XP3105 model compatible with your device.

Step 4: Roll Back Firmware

If the issue persists, consider rolling back the firmware to a previous version using the Wic Reset utility. This tool allows you to restore your printer's firmware to a version that supports double-sided printing:

  1. Download and install Wic Reset from the official website.
  2. Follow the instructions to roll back the firmware on your Epson XP3105.

Step 5: Contact Support

If none of the above steps resolve the issue, contact Epson support for further assistance. Provide them with details about your problem and the steps you have already taken.

Step 6: Explore Alternative Solutions

While waiting for a new firmware update that addresses the issue, you can manually print double-sided:

  1. Print all odd-numbered pages first.
  2. Flip the stack of printed pages and reload them into the printer.
  3. Print all even-numbered pages.

Conclusion

Firmware updates are essential for enhancing printer performance and security, but they can occasionally disrupt existing functionalities. By following the steps outlined above, you can troubleshoot and resolve double-sided printing issues on your Epson XP3105. Stay informed about firmware updates and printer settings to ensure smooth operation.

For more tech tips and solutions, follow our YouTube Channel BCH Technologies, subscribe to our Tech blog, or visit us locally in Greensboro, North Carolina. Stay connected and keep your devices running efficiently!