Introduction: The Common Scanner Error 100017

In this blog post, we will guide you through the process of fixing a common scanner error, the 100017 error, with the help of BCH Technologies. The experts at BCH Technologies have shared their knowledge in a video below to demonstrate how to repair this error and get your scanner working again.

Section 1: Identifying the Problem

The first step in fixing the 100017 error is identifying the problem. In most cases, the issue lies with the scanner lamp being off track. This can be determined by opening up the scanner and checking the position of the lamp.

Section 2: Disassembling the Scanner

To repair the scanner, begin by disassembling it. Start by removing the three screws from the side cover, then carefully detach the cover from the scanner. Be sure to remove any plugs or cables that may be connected to the cover. Once the side cover is removed, disconnect the white cable with the yellow cap and the two FFC cables. Finally, twist out the blue hinge to release the scanner unit.

Section 3: Removing the Scanner Unit

With the scanner unit released, carefully remove it from the printer. Flip the scanner unit on its back and remove the four screws holding it together. This will enable you to access the internal components and fix the lamp issue.

Section 4: Fixing the Lamp and FFC Cable

Now that you have access to the scanner's internal components, use a tool or your hand to gently pry open the scanner, just enough to reach the lamp. Carefully grab the lamp and realign it on the track. Next, use a tool to push down the FFC cable into its designated slot, also known as the "ditch."

Section 5: Reassembling the Scanner

Once the lamp is back on track and the FFC cable is properly seated, reassemble the scanner by pressing it back together and flipping it over. Reinsert the four screws to secure the scanner unit. Double-check that the lamp remains in place, then follow the disassembly steps in reverse order to reattach the scanner to the printer.

Section 6: Testing the Scanner

With the scanner reassembled and reconnected to the printer, power on the device and check for a green light indicating that the lamp is functioning correctly. Observe the scanner as it moves back and forth to ensure that the error has been resolved. If no scanner error appears, you have successfully fixed the issue.

A Job Well Done

Congratulations on successfully fixing the scanner error 100017 with the help of BCH Technologies! By following this beginner's guide, you have not only resolved the issue but also gained valuable knowledge on repairing scanners. Keep this guide handy for future reference, and don't hesitate to visit www.bchtechnologies.com for more tips and solutions. Happy printing!