Solve Epson ET-15000 Error Code 000031: Fake Paper Jam Fix Guide

Encountering the Epson ET-15000 Error Code 000031 can be incredibly frustrating, especially since it misleadingly indicates a paper jam when none exists. This "fake paper jam" interrupts your workflow, wastes valuable time, and can leave you searching endlessly for nonexistent paper scraps. Fortunately, we've gathered real-world solutions to resolve this issue, along with expert support available from BCH Technologies.

Understanding Error Code 000031

Epson Error 000031 typically arises from an issue with the printer's carriage or belt alignment rather than an actual paper jam. Symptoms often include:

• Loud screeching or grinding noises during startup.
• A printhead carriage stuck at one side.
• A visibly shaking or rattling carriage belt.

Step-by-Step Troubleshooting

Step 1: Comprehensive Paper Path Check

Before diving deeper, ensure no paper pieces or debris remain hidden inside your printer:

• Turn off and unplug your Epson ET-15000.
• Check all areas thoroughly: rear paper feeder, output tray, front tray, and even beneath the scanner.
• Use a flashlight to inspect deeply hidden corners and compressed air to clear dust and debris.

Step 2: Manual Printhead Alignment

Misalignment is a common cause of Error 000031:

• Gently move your printhead carriage fully to the right until it's flush against the side.
• Locate the gear set behind the carriage. Slowly rotate the larger gear toward the printer's back to realign the internal lever. You will see this lever move forward.
• Once the lever clicks into position, leave everything untouched, switch off the printer, wait a moment, then turn it back on. You may need to repeat this step a few times for success.

Step 3: Check FFC Cable and Plastic Guides

Sometimes, a small misalignment involving the FFC cables and plastic guide tabs can cause the issue:

• Open the side panel carefully and check the alignment of the small plastic tab near the FFC cable.
• Realign the tab along the cable crease so the printhead can move freely.
• Power cycle the printer to confirm proper alignment and function.

Professional Repair Service from BCH Technologies

If these troubleshooting steps do not resolve your issue or you prefer professional assistance, BCH Technologies provides expert repair services specifically for Epson printers. Our technicians are experienced with issues like Error 000031 and can efficiently diagnose and repair your printer, saving you time and stress.
🔧 Learn More About Our Repair Services (https://bchtechnologies.com/collections/printer-repair-service)

Helpful Visual Guide: BCH Technologies YouTube Channel

For visual learners or anyone needing additional guidance, visit the BCH Technologies YouTube channel. Our detailed videos cover troubleshooting, printer repairs, and practical tips to help you maintain your printer in optimal condition.
📺 Subscribe to BCH Technologies on YouTube (https://www.youtube.com/@bchtechnologies)

Preventing Future Errors

Routine maintenance is key to avoiding the recurrence of Error 000031. Please clean your printer's interior regularly and perform periodic alignment checks. Leveraging professional advice and support from BCH Technologies ensures your Epson ET-15000 operates smoothly, minimizing downtime and frustration.