Troubleshooting HP Envy 5052 and 5055 Paper Tray Issues: See My Video for Details
- By Kevin Day
- On Feb 21, 2023
- Comment 0
The HP Envy 5052 and 5055 printers are popular all-in-one inkjet printers that offer a range of features, including scanning, copying, and wireless printing. However, like any other printer, they are not immune to paper tray issues. In this article, we will discuss some common paper tray issues and provide troubleshooting tips to help you resolve them. For a more detailed guide, check out my video tutorial.
Paper Tray is Open
One of the most common paper tray issues is the tray being open, which can cause the printer to malfunction. If you encounter this issue, the first thing you should do is make sure the paper tray is properly closed. Check for any obstructions, such as paper or debris, that may be preventing the tray from closing. If you still cannot close the tray, check the tray sensor and make sure it is not stuck. If the sensor is stuck, try gently moving it back and forth to release it.
Paper Tray is Missing
Another paper tray issue you may encounter is the tray being missing. This can happen if the tray has become detached or if it was not properly installed in the first place. To fix this issue, check the printer's user manual to ensure that the tray is installed correctly. If the tray is installed correctly but still missing, check for any broken or damaged parts that may be preventing it from attaching to the printer. If you cannot fix the issue on your own, contact HP support for assistance.
Paper Tray Leg is Broken
If you notice that the printer tray leg is broken, it can cause the paper tray to be unstable or wobbly, which can lead to paper jams or other printing issues. To fix this issue, you can try repairing the leg using glue or tape. However, this is only a temporary fix, and you may need to replace the entire paper tray if the leg cannot be repaired. Alternatively, you can purchase a replacement paper tray from HP or a third-party vendor.
HP Envy 5052 Error or Problem
If you encounter an error or problem with your HP Envy 5052 printer, the first step is to check the printer's display for any error messages or codes. If you see an error message, consult the printer's user manual for troubleshooting tips. If the problem persists, contact HP support for assistance. Common error messages you may encounter include "Paper Jam," "Out of Paper," or "Paper Tray Empty."