If you’ve recently purchased BCH Premium Tight-Seal Self-Inking Pad for Fast-Dry Stamp Ink - Solvent Tolerant along with BCH Premium White All-Surface Multi-Surface Stamp Ink - Solvent Based Fast Dry, and you're encountering issues with the ink seemingly melting the plastic of the stamp pad, don't panic. You might not have ordered the wrong pad; rather, there's a specific method to using these products to prevent damage.

The Problem: A customer recently reported that their stamp pad's plastic seemed to be melting due to the solvent-based ink they were using. While the ink effectively marked the surfaces they needed, it resulted in soft spots on the pad's plastic casing and the plastic around the pad itself.

The Solution: The issue here lies in the interaction between the solvent-based ink and the plastic of the stamp pad. The lid of the pad, in particular, can melt if it comes into contact with too much solvent ink and is left closed for an extended period. However, this does not mean the pad is incompatible with the ink; rather, it requires a specific approach to usage.

Here's what you can do to mitigate the issue:

1. Ventilation and Evaporation: After using the stamp pad, especially if it's been exposed to solvent-based ink for a prolonged period, it's crucial to allow adequate ventilation. Keeping the lid open after a batch of work will enable the solvent to evaporate, reducing the risk of melting.
2. Alcohol Spray: To rejuvenate the pad and remove excess ink, consider using alcohol spray. A bottle of alcohol, such as the CVS Health Alcohol First Aid Antiseptic Spray, can be sprayed lightly onto the pad to wet it and dissolve any residual ink. This will help maintain the pad's integrity and prevent further damage.
3. Optional Solvent Addition: For consistent printing and to ensure the longevity of your stamp pad, you can consider adding a solvent to the alcohol spray. Products like the BCH All-Surface Stamp Ink Rejuvenator for Solvent Fast-Dry Stamp Ink offer a convenient solution for thinning and re-moistening your stamp ink. While this step is optional, it can help maintain the quality of your prints over time.

By following these steps, you can continue to use your BCH stamp ink products effectively while avoiding damage to your stamp pad. Remember, proper ventilation, occasional cleaning with alcohol spray, and optionally adding solvent can extend the lifespan of your stamping equipment and ensure consistent results.

In conclusion, if you're experiencing issues with plastic melting due to solvent-based ink, it's not necessarily a matter of ordering the wrong pad. With the right approach to usage and maintenance, you can make the most out of your BCH stamp ink products without compromising on quality or durability.