Reset Epson Artisan 1400 1410 Waste Ink Counter and Install External Tanks

Reset Epson Artisan 1400 1410 Waste Ink Counter and Install External Tanks

Today we’ll be talking about when your Epson 1400 displays a message claiming that the printer’s ink pad has reached the end of its service life, or you get all three lights blinking. You will have to complete two main steps to solve the problem in this situation.

The Ink Counter

The first part of fixing the problem causing this error message is addressing the ink counter inside the printer. Sometimes when the ink counter inside your printer reaches a maximum, it will cause the printer to stop. Because of this, we’re going to start by resetting the waste ink counter.

To do this, we’ll start by going to There are other websites and pieces of software you can use to do this, but this is the one I always use, and I trust it more than the others. It also tends to be cheaper than the others, and saving money is always nice.

Whenever you use this type of software, you’ll have to turn off your antivirus scanning software. That means you’ll have to be extra careful with the links you click on and what service you choose to use.

Go to

Once you’re on the InkChip website, click on WIC (Waste Ink Counter). You will have to pay a bit of money to get what’s called a key, but it’s an essential part of the process. The keys start at one key for 9.99 USD, three at 6.99 USD per key, or five at 5.99 USD per key.

I typically opt for the three keys options, but before paying for it, I scroll down to find the model I’m working with to make sure it will be compatible. I’ll also install the read counter first. Once you find your model, scroll up and select the language of your choice. Don’t buy the key just yet, however.

After installing, you should see an icon on your desktop. If you click on this, you’ll find that your computer isn’t willing to run it. This is because your antivirus has caught it and is blocking it from launching.

I’m using Norton, so I’ll have to expand the window to show the history. Find where it says that Norton deleted the file, go to more options, then tell the software to restore the files rather than delete them. Make sure you select restore and exclude, so that Norton does not delete the file again in the future.

Now, when you click on the icon, a little window should pop up. Your printer will have to be plugged in with a USB cord. Connecting it via Bluetooth or wifi will not work. Then go to waste ink counters in the pop-up window.

Read the waste ink counter value. If you aren’t able to read it, go ahead and buy that key we talked about earlier. Click “Reset waste ink counters” and insert that key you just bought when prompted. After clicking “okay,” it should tell you that it’s done and ask you to restart the printer.

Installing an External Waste Ink Tank

Once you’ve done all the installations and reset your printer, you will have to install an external waste ink tank physically. One way you can do this is to go to eBay and buy a package with everything you need for an average price of $23. Frankly, I don’t think there’s anything in that package worth that much money, so what I recommend is doing it yourself using supplies from

Once on the website, go to Accessories and select “Waste Tank”. You’ll need three pieces, but if you already have them, then don’t buy them again. You’ll need a tube, a connector, and a jar. It doesn’t have to be like the jar on the website. It could be a simple mason jar with a hole drilled in the lid. Whatever works. Make sure the tube is 4mm.

If you drill a hole in the cover of whatever jar you use, you’ll be able to put the ink tank right beside the printer to save space and reduce the risk of it getting knocked over. But today, I’ll be showing you another option that doesn’t require you to drill the hole in the lid.

Turning the printer to its back, you’ll see two screws on each side and one in the middle you must remove. Remove the panel. The plug on the left will be in the way, but we’re just going to throw it away. The hole where it was is where we’ll put the tube. Remove the side panel as well.

You should now be able to see a red and transparent tube. This is coming from the print head, so we’re going to disable it. Slide the metal clamp back and just pull it out. Slide one side of the connector into the Epson tube and the other side into the tube you ordered. Reclamp the two tubes with the metal clamp.

You should now be able to thread the tube through the Epson as the other one was. Use tape where needed to hold the tube’s position. Put the panels back in place, as well as the screws.

For a more in-depth demonstration of what I’m talking about, you can watch my how-to video on the subject. Be sure to check out my channel, Kevin at BCH, for more DIY printer fixes. 

Jun 22nd 2022

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