Clean and Reset Epson Ecotank Supertank 2750 Waste Ink Tank Pad Counter

I recently got a deal on an Epson Ecotank printer and managed to buy it for $50, so I’m going to show you how to refresh its waste ink today. If you want a video to show you how I fixed the printer, click here to watch it on my YouTube channel. This specific printer has pretty high mileage, with over 18,000 pages printed. After all of that, the waste tank definitely needs to be serviced.

What is the Waste Tank?

Whenever a printer, especially an Epson, does a self-cleaning procedure, it dumps some of the ink. This goes into the waste ink tank and the waste ink pad. So if you’re someone who does a lot of cleaning, the waste ink tank will fill up pretty quickly and need to get serviced more often.

How to Access the Waste Ink Tank

Before we can do anything to the waste ink tank, we will have to open up the printer to get access to it. Start at the back right corner of the printer. There will be a cover secured by a single screw. Using a number two Phillips head screwdriver, go ahead and take that out. The screw stays with the cover, so just use your fingers to pry the lid off after the screw has been completely undone.

Once you remove that, you should be able to see the second screw that we need to undo. It’s located underneath the waste ink tank. If you watch this video, you can see that the waste ink tank on my printer was nearly full.

On the top of the waste ink tank is a third screw we need to remove. Once you do so, you should be able to lift that corner. After that, use your finger and work your way around the top of the waste ink tank.

Further down, you should see a few tabs. Using tweezers, or something similarly sturdy and thin, push in on those tabs. You should now be able to remove the waste ink tank’s case. Again, if you’re watching the video linked above, you’ll see that the waste ink pad on my printer was almost full.

Cleaning the Waste Ink

If you have pantyhose or a similar item available, you can throw the sponges inside those and wash them in the washing machine after removing them from the printer. Otherwise, you’ll have to clean them either in the sink or outside with a garden hose, but this method will take a little bit longer. I also recommend wearing gloves because the ink will stain your skin.

Now wring out the excess water as best you can (or use a salad spinner, which I prefer), and then hang the sponges up to air dry. You can do this multiple times. Despite what printer companies might tell you, you don’t have to buy new sponges every time the ones you have get dirty.

Once the sponges are dry, reverse the steps we did above and put the printer and waste ink system back together. But our work isn’t done yet. Now that the problem has been resolved physically, we have to fix the Epson printer’s waste ink counter issue.

Resetting the Waste Ink Counter

To set the Epson printer’s waste ink counter back to zero, we will need some computer software along with it. Using a USB cord, connect your printer to your computer. Now, there will be quite a few different types of software you can use to reset your printer’s waste ink counter, but I prefer to use InkChip.net because I trust it more than the other software.

The main two reasons that I trust it are that I’ve used it enough to know it’s not a virus and they also offer a discount on the keys (which we’ll need later) depending on how many you buy. Since I tend to go through this process a lot, I use these keys often and having a discount on them comes in handy.

Before buying any of the keys, scroll down to ensure your exact printer model is listed for compatibility. If it’s not, then the process may not work and you’ll wind up wasting your money. Next, select your preferred language at the top of the page and start the download.

Your antivirus may flag it, but I promise it’s not a virus, and you can go ahead and tell your antivirus that it’s okay. You could also just disable your antivirus ahead of time. Now open the software and have it read the waste ink counters. There should be a drop-down menu. Make sure that your printer is selected.

Click on the option to reset the waste ink counters next. You will be prompted to input the waste ink reset key, so copy and paste that. Now click “Okay.” The counter should now be reset. Restart your printer and have the software check the waste ink levels again. It should be set at zero.

Follow me on YouTube at Kevin at BCH for more DIY printer tips and tricks. Happy printing!